First you need to register through our website or App and provide us with your information such as Name, Email, Delivery Address, Billing Address and Phone number
After registering you can order your medicines by selecting them online or uploading your prescription
Once our pharmacists verify the order/prescription, we shall confirm you your delivery status through call, Email or SMS
You can place an order by registering on our official website (www.dawapasal.com) and uploading your prescription in your account or confirming your desired medicines and its quantity.
You can also call us at 9807263777 (customer support team) and place your desired order on phone
You can also use our WhatsApp number +9779807263777 to upload prescription and order the medicines
You can also email us your order at email@example.com,please ensure that you provide your full mailing address. We'll call you back to confirm or will get back to you via mail on medicines we service to the given address. Once we confirm the same, the order will be processed.
If you have ordered prescription medicines, you need to scan the prescription and send it to us via mail or uploading it on the website
You could also simply take a picture through your phone and email it to us through your registered E-mail ID.
You can also use our WhatsApp number +9779807263777 to upload prescription
Delivery is FREE for Orders ABOVE Rs. 500 within Kathmandu area.
Our delivery charge is Rs. 50 to 100 for orders below Rs. 500 depending on the distance which will be notified to you before you confirm your order
You can order 24*7 through our website. We provide service 7 days a week from 8am to 6pm. Your products will be delivered within 24 hours of order confirmation. In case of any delay, our representative will inform you on a priority basis.
In case you are not at home, please inform us about a neighbour or someone close by who can receive the order and has the payable amount. You can also inform us about your location via phone call so that we can deliver it at your current location
Currently we only offer cash on delivery option. Pay us with cash when you receive your products at your door
Editing/Cancelling of orders can be done prior to the order being shipped, you can use one of the following options to do the same
Email us with your edit/cancel request keeping the Order Number in the subject line
Editing/Cancelling your order through the website/App before it has been shipped
Calling us on our Number and informing us of you request
You can also WhatsApp us your request to edit/cancel your order
We ensure that our partners procure the medicines directly from certified pharmacists and regulated manufacturers. Some of our partners are reputed manufacturers themselves. Rest assured, we ensure that you get only quality and authentic medicines that are well within the expiry date.
Once we receive your order, our Pharmacists verify the prescription and digitize the same before you can confirm the order
Yes, you can buy generic substitutes provided the doctor writes the generic name instead of brand name in the prescription
Yes , we shall update you at every stage with an sms/email.
Medicine prices vary by geographical location, batch number and often change on a day to day basis due to regulations and distributors. The process listed on our site act as guidance and help you understand if you are paying the right price for your medicines
For any queries about your medicines, its availability, rate etc you can write to us at firstname.lastname@example.org or you can call us at 9807263777 (10 am to 6 pm 6 days a week (Except Saturday))